(Reuters) - Nearly 10 percent of customers of U.S. banks moved their accounts last year, often after they became frustrated with fees and the quality of service, market research firm J.D. Power and Associates said on Monday.
Source: http://feeds.reuters.com/~r/Reuters/domesticNews/~3/OPP4uotav7E/us-usa-banks-switch-idUSTRE81Q10Q20120227
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