Tuesday, 28 February 2012

Management Tip of the Day: Try out your customers' shoes

BOSTON (Reuters) - Sometimes, what your customers say is not what they will end up doing, so try instead to put yourself in your customers' shoes, says Harvard Business Review.

Source: http://feeds.reuters.com/~r/reuters/smallBusinessNews/~3/-f4fp4RhxEs/us-management-tip-idUSTRE81L14K20120227

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